Recently, Long Yaozu, a service engineer at SANY Piling Machinery's Southwest Branch, received a thank-you banner from a customer. The customer's project was in a critical rush period when the piling rig suddenly broke down and stopped, putting the construction schedule at risk of delay.

After receiving the repair request that afternoon, Long Yaozu immediately drove 250 kilometers to the site, arriving at 6 p.m. To keep the construction milestone on track, he set to work right away and carried out maintenance intensively, completing the service by 11 p.m. that night, after which the equipment immediately resumed operation.

The efficient emergency repair kept the construction plan on schedule, and the customer expressed deep appreciation for SANY's rapid response and overnight repair service, making a special trip to present a thank-you banner. A banner represents trust and is the best testament to SANY's commitment to putting customers first and fully safeguarding construction.