On May 16, Zoomlion's 2025 Sanxia (summer harvest) service departure ceremony was held in Wuhu, Anhui. As the departure order was issued, a large fleet of service support vehicles set off for summer grain harvest frontlines across the country, marking the official launch of Zoomlion's Sanxia service support work.

▲Scene of the Zoomlion 2025 Sanxia Service Departure Ceremony

To effectively safeguard Sanxia production, Zoomlion has established a "1+4+4" agricultural machinery service support system consisting of one smart command center, four service columns, and four business support centers. It has also added 107 standardized agricultural machinery service outlets nationwide, bringing the total number of service outlets to over 686 and achieving full coverage of its agricultural machinery service network. At the same time, leveraging the agricultural machinery socialized service alliance established earlier, Zoomlion has effectively linked professional resources such as directly affiliated service teams, dealers, suppliers, and socialized service stations to build a service team of 2,200 people on an ultra-large scale, providing operators around the clock with solid support featuring "fast response, fast arrival, fast supply, and fast handling."

▲Zoomlion delivers strong service support capabilities to the market

"We have completed the construction of a six-level spare parts supply system comprising 'factory central warehouse, provincial airport warehouse, prefecture-level node warehouse, dealer warehouse, spare parts mobile vehicle, and direct-service spare parts kit,' and through informatization means such as the ZBP service parts system, WMS warehouse management system, and TMS logistics visualization system, we have fully achieved digitalization of business processes, intelligent resource collaboration, and visualization of customer service, greatly improving the supply speed and punctuality of service spare parts," said Huo Xiaofeng. "Providing users with ultimate service is our responsibility and mission. We will honor our service commitments through action and become our users' most solid backing."