On March 11, at the Pump Road Business Division's March Dealer Conference,SANYMr. Jiang Qingbin, Vice President of the Group and Chairman of the Pump Road Business Division, commended outstanding service engineer Wang Zhicheng, presenting him with an honorary certificate and a cash reward to recognize and affirm his outstanding contributions. This not only demonstrates the high importance SANY's corporate culture places on service quality, but also inspires every SANY employee to look to the "advanced" and strive toward "excellence."

His story

In March 2006, Wang Zhicheng joined the SANY family. For 18 years, he has rooted himself in the borderlands, devoting his youth and sweat to the beloved land of Xinjiang and fulfilling the oath of a SANY employee through practical action. Knowledge is the beginning of action, and action is the completion of knowledge. Every undertaking is built through down-to-earth hard work. "Be on call at all times and anxious for what the customer is anxious about" has always been his motto.

Kuche Jiayuan Building Materials is a customer served by Engineer Wang. During eight years of service, he has worked steadily and diligently, persisting in visiting the customer's warehouse every week to check inventory structure, promptly replenishing parts, and ensuring equipment attendance. The customer'spump truckhad no pipe blockages throughout the year, and formixer trucksandbatching plants, he reminded the customer in advance when maintenance milestones approached. Any problems were resolved at the first opportunity, and customer production was never delayed.

▲ A moment of troubleshooting equipment faults

The healthy operation of customer equipment is what he cares about most. During the 2024 construction peak season, he proactively conducted comprehensive inspections of the customer's pump trucks, focusing on key components such as boom pin shafts and connecting rods. He meticulously checked for hidden dangers and often handled emergencies late at night, sometimes even skipping meals. Customer Chairman Mr. Chen Jiaming often says with emotion, "Engineer Wang is conscientious and responsible in his work, solid and hardworking. With him here, we feel at ease." This service spirit of exhausting every means to take service to an unsurpassable level has also deeply touched the customer's heart.

Proactively inspecting pump trucks and other equipment to identify hidden dangers

On November 25, 2024, to express gratitude for Wang Zhicheng's long-standing professional, efficient, and dedicated service, the customer specially presented Engineer Wang with an honorary certificate for the "2024 Outstanding Cooperation Award" and a cash bonus at the company's annual meeting. Mr. Chen Jiaming, Chairman of Kuche Jiayuan, said with emotion: "Thank you to SANY service engineer Wang Zhicheng for his professional and dedicated service. SANY has always been Kuche Jiayuan's most sincere partner, as always."

▲ Awarded an honorary certificate and cash thanks at the customer's annual meeting

Wang Zhicheng's perseverance and dedication have won high praise from customers and showcased the outstanding qualities of SANY service personnel. Through practical action, he has written the story of a SANY service person who, for eighteen years, has rooted himself in the borderlands like a desert poplar.

"With an obsessive attitude, exhaust every means to take SANY service to an unsurpassable level."