In the scorching days of the dog days of summer, service is right on time 

To ensure safe construction for users

Cool Summer · Service Guangdong Tour

Service visit campaign

is in full swing

This campaign runs from July 15 to August 30. Seven service stations of XCMG Foundation, together with some dealers, jointly launched the campaign. Eight teams proactively visit users, provide free equipment inspection and repair, and guide users in the correct use, maintenance, and upkeep of products... identifying problems during visits, analyzing them, and providing solutions.

Good products are the key to opening the door to the market, and good service is the guarantee for steady and long-term progress.

In this visit campaign, the traditional practice of focusing visits on in-warranty customers was abandoned; the content of visits varies with different products and different customer groups, each with its own emphasis.

★ Visiting personnel exchange regions, breaking regional boundaries to learn from and supervise one another;

★ Focus on information such as newly sold products, personalized products, and main unit export channels, to provide reference for product sales and service;

★ Publicize and promote XCMG spare parts promotion policies, providing customers with products of the best quality and the most favorable price.‍

XCMG Foundation has always adhered to a precise service strategy and superb skills, imparting repair and maintenance knowledge and providing customers with high-quality, beyond-expectation, all-round guarantees for equipment use. It has formed signature service brand initiatives such as the "315 Service Visit" and "Spring Breeze Brings Warmth · Resumption-of-Work Inspection," letting users truly feel XCMG's service guarantee of "proactive service, worry-free forever."

"Creating value for customers" is one of the codes of conduct for XCMG's global employees in the new era. From products to services, XCMG Foundation will live up to customers' trust, persist in advancing the integration of high-end manufacturing and modern services, and help customers forge ahead triumphantly with high-quality products and considerate service!