To implement the overall requirements for optimizing the business environment, the Administrative Approval Bureau of Jining Economic Development Zone has deeply implemented the "No. 1 Reform Project" for optimizing the business environment, vigorously practiced the people-centered development philosophy, and aimed at "optimal service efficiency and the best business environment." It has deepened the reform of the engineering construction approval system and continuously promoted the optimization and improvement of the business environment. Centering on construction permits as the starting point and completion acceptance as the endpoint, it has made every effort to improve the approval efficiency of construction projects. Proceeding from the actual needs of enterprises, it has advanced the reform of the engineering construction project approval system by improving services and optimizing handling processes, helping key projects "shift into higher gear and accelerate," solving enterprise difficulties, and unleashing enterprise vitality.
1. Streamlining and merging matters, making approval services simpler. The action of "process reengineering and service innovation" has been deeply implemented, and there is a willingness to "break conventions" in systems, processes, and models, further transforming various handling processes for engineering construction projects, merging links, compressing time limits, and reducing costs. First, exploring the application of "parallel integration" so that project commencement becomes "one matter." By canceling pre-requisite materials such as land approval documents for construction permit handling and adopting measures such as internal reference for construction drawing review qualification documents, enterprise application materials have been reduced from 18 items to 5. At the same time, by optimizing handling processes and strengthening departmental coordination, the approval time limit for the construction permit stage has been compressed from a cumulative 22 working days to 1 working day. In the joint acceptance stage, the "city-district integrated" approach is advanced to build the "Ji Xiao Yan" service brand, improving the efficiency of government services in the engineering construction field and promoting the "acceleration" of enterprise completion and production; projects with a building area of less than 500 square meters or a total investment of less than 1 million yuan are exempted from construction permit handling; system interconnection and information mutual recognition and sharing have been strengthened, business processes optimized, and 100% of matters have achieved full-process online handling. In addition, construction drawing review adopts government purchase of services, with review fees shifted from enterprise payment to fiscal burden, reducing the burden on enterprises and truly enabling enterprises to "reduce burdens and accelerate."
2. Strengthening digital empowerment, making approval services intelligent. "Internet plus government services" has been deepened, with the application of the "one-window system" and "intermediary supermarket" as the core, empowering application scenarios for the approval of multiple investment projects and achieving more data circulation and less enterprise legwork. First, promoting full-process online approval. A new fully electronic handling model for engineering construction projects featuring "unified acceptance, parallel approval, real-time circulation, tracking and supervision, and information sharing" has been implemented. Using big data empowerment, the progress of engineering construction projects in the online handling system from project initiation to completion acceptance at each stage is monitored in real time, and projects exceeding the prescribed approval time are given "light-on" warnings and reminders, comprehensively controlling the project approval cycle. Second, improving the online intermediary supermarket. Intermediary institutions are actively guided to settle in the online intermediary supermarket and provide engineering construction intermediary services. Project applicant enterprises can "shop around" through the intermediary supermarket and independently choose the most suitable intermediary institution.
3. Based on enterprise needs, adding momentum to approval services. Adhering to a problem-oriented, service-oriented, and result-oriented approach, taking market evaluation as the ** evaluation and enterprise feelings as the ** feelings, closely focusing on enterprise project needs, and persistently asking about needs on site, full-process "one-on-one" assisted handling services are provided for project procedure handling. Various procedures required before project commencement are sorted out in advance, the sequence of links is clarified, and a list of pre-approval procedures is disclosed to enterprises at one time. The application process is optimized, approval procedures simplified, and approval time limits compressed, achieving "acceleration" in project approval and helping enterprise projects land faster and develop better with the best business environment. First, establishing a work ledger for key projects to accurately grasp enterprise needs. An assisted-handling and agency system is implemented for key matters and difficult and bottleneck issues, with one policy per enterprise, tailored customization, and differentiated "service packages," realizing the shift from "one-to-many" to "many-to-one," "departments revolving around enterprises," and "teams revolving around projects," and providing construction units with more efficient and precise services. In 2023, assisted-handling services were provided to more than 30 enterprises in total, saving enterprises trips. Second, tracking "assisted handling and agency" and providing full-process advanced "proactive service." Since the project initiation and filing of engineering construction projects, the district administrative approval service bureau has proactively connected, tracked services, and provided assisted handling and agency, explaining in detail to enterprises the nodes and key points of the entire construction procedure handling process, so as to be one step ahead and provide advanced services that precisely solve enterprise difficulties. It has changed from "waiting for enterprises to come to the door" to "proactive service." Since 2023, it has provided on-site guidance, project pre-review, and answer to questions at enterprises' sites, helping enterprises solve more than 20 problems on site. Third, proactively providing services and precisely delivering enterprise-benefiting policies. Dedicated personnel are assigned to take responsibility for key projects, and project progress is regularly scheduled. Since 2023, in cooperation with competent departments, it has helped 21 key projects strive for funds of about 4 billion yuan from higher levels, striving to transform "policy dividends" into "enterprise benefits."