This summer in Ningxia is like the ancient times when ten suns blazed in the sky and Hou Yi had to shoot them down.

One day, Wu Zhen, a service engineer at the Ningxia office, was handling an emergency fault at a construction site when he suddenly received a service call order. The equipment was due to enter the site for work, but no matter how they tried, it would not start, and it needed to be dealt with urgently. Hearing this, Wu Zhen hurried out and headed to the customer's site, a journey of over one hundred kilometers. After arriving at the customer's site and understanding the situation, he began troubleshooting the fault.

After investigation, the service engineer identified the fault point. However, the equipment was in transport condition, so the engine compartment could not be opened from above; the only access was through the lower engine cover panel. The space was cramped, making normal replacement impossible. The service engineer twisted his body and disassembled the parts bit by bit. He worked like this for an hour, and the fault was successfully resolved. When the engineer crawled out of the engine compartment, he was covered in diesel fuel; under the sunlight, he could hardly open his eyes.

After finishing the work, the service engineer explained the fault point to the customer. The customer said: SANY's after-sales service is still so thorough. Where else can you find people who serve customers like this nowadays? SANY's service is always consistent, and it commands admiration.

Hearing the customer's words, service engineer Wu Zhen suddenly felt a surge of warmth in his heart, and a bright smile appeared on his face.

Never forgetting our original aspiration and remaining consistent throughout, seeing one thing through to the end—this is what SANY insists on doing.