Spring blossoms and autumn fruit, bountiful branches

XCMG Foundation

Joining forces with allies across the regions

An elite, capable team sets out

on the 'Grand Visit to Tens of Thousands of Drilling Rigs'

As a leader in the rotary drilling rig industry, XCMG Foundation not only leads with its 'technologically advanced, indestructible' products and standards, but also lets customers experience the superior sense of more thoughtful, comprehensive, and timely service that comes with partnering with XCMG Foundation!

01. Going deep into construction sites to achieve the 'four bring-alongs and four bring-backs'

With 24 offices and 82 teams nationwide, all personnel are in place with ample 'provisions.' In addition, 4 special task groups and a service quality support group, led by mid-level cadres of XCMG Foundation, with full coordination from technical production, quality, construction method, and service personnel, visit each machine one by one according to the visit plan, meeting customers face to face, understanding problems, solving problems, and providing materials and assistance, carrying out the grand visit to tens of thousands of drilling rigs across the country.

The most comprehensive customer visits, full coverage of visit areas, and the richest visit content, fully carrying forward the spirit of 'muddy-legged' hard work, ensuring the four bring-alongs and four bring-backs: go with sincerity, return with friends; go with responsibility, return with good work style; go with problems, return with skills; go with thinking, return with innovation.

While bringing technical, construction method, and maintenance support to customers during this visit, the various offices of XCMG Foundation also delivered practical gifts such as engine maintenance parts or gear oil to each visited machine according to regional needs.

02. Unafraid of the 'autumn tiger' heat, achieving real results

From the Sichuan-Tibet Railway to the Lixianjiang Grand Bridge, from the Sanmenxia housing construction piles to the Shenzhen Evergrande Headquarters Building, from the Hubei Wuyang Expressway to the Hunan Hengyong Expressway... wherever XCMG rotary drilling rigs are fighting, XCMG's service visits go there too, truly bringing efficiency and worry-free operation to customers and to the pile foundation market!

At present, XCMG Foundation has successively begun visit activities in 19 regions including Guangdong, Zhejiang, Shandong, Guangxi, Yunnan, and Tibet, going deep into market areas to carry out equipment inspections, maintenance knowledge explanations, troubleshooting of difficult problems, and other measures, listening to customers' voices, and with multi-department coordination helping users solve practical problems.

After early autumn, the 'autumn tiger' heat is fierce in some areas, with high-temperature heat waves continuing unabated. Bean-sized sweat beads emerge from foreheads, clothes are soaked through with sweat, and the equipment, under prolonged baking in the sun, is almost too hot to touch. Yet the XCMG service team still diligently inspects every circuit and every structural component, ensuring that the XCMG rotary drilling rigs fighting alongside customers 'show up for every shift and run at full capacity'!

Visit activities on all fronts are advancing by leaps and bounds, and regions such as Fuzhou and Zhejiang are also successively joining the ranks of visitors, focusing on inspecting machine usage, discussing construction methods and optimal solutions with customers, deeply cultivating the market, and eliminating users' worries.

The grand visit to tens of thousands of drilling rigs spans east to west and runs north to south, all for the sake of fulfilling the promise 'XCMG, XCMG, helping you succeed,' repaying the trust of those who chose XCMG with the most formidable maintenance and spare parts support!