First, users must have sufficient professional knowledge. Rotary drilling rig products are generally expensive. When purchasing, carefully check the performance and vulnerable parts of the machine. Whether buying a new model or an existing model, you must carefully read the instruction manual and inspect thoroughly to avoid the possibility of accidentally buying a defective product.

　　Second, in addition to carefully listening to the manufacturer's explanation of product usage, you should also carefully study the repair and maintenance instruction manual, and promptly sign a service agreement with the agent or manufacturer. When a failure occurs, users should contact the enterprise promptly and solve the problem in a quick way. At present, many enterprises have established relatively complete after-sales service assessment systems. From the time users report problems to the enterprise, relevant departments begin to supervise after-sales service engineers and urge them to improve work efficiency.

　　Third, users must have certain equipment repair skills to make after-sales service simpler and save time for both enterprises and users.

　　Fourth, use and daily maintenance should be carried out by personnel with professional operating qualifications. Product failures caused by improper use are common, and such cases do not fall under the scope of rights protection. This not only delays the user's use but also causes unnecessary trouble for the manufacturer. To avoid this situation, the skills training of operators must be strengthened, and they must obtain the necessary operating certificates before taking up their posts.

　　Fifth, master the legal weapon. When encountering difficult problems, after it is confirmed that the responsibility indeed lies with the manufacturer, but mediation with the manufacturer is ineffective, users should promptly appeal to the Consumers Association and, if necessary, take legal measures.

　　Writing so many suggestions is not intended to weaken users' awareness of seeking protection of their own rights, but to promote communication and cooperation between enterprises and users, and strive to solve practical problems in the most convenient way.